Will
my personal/business information be private?
Yes, our website is secure and we keep your information confidential.
Only our partners (e.g. Paypal, UPS) have access to your information
in order to complete your transaction. We do not sell information
to other vendors.
Who
can I contact if there is a problem?
Please email us at service@firstaid-supply.com
Or call Toll-Free: 1-800-480-1277
How
do I order?
We offer Online, Fax or Phone options: (click
here)
What
guarantee do I have?
(See guarantee policy)
How
do I return or replace an item?
(See return policy)
Is
there a minimum order amount?
There is not a minimun order.
When
is the sales department open for calls?
We are open Monday to Friday from 9 am to 5 pm, Pacific Standard
Time.
What
methods do you have for shipping?
We use UPS. (See shipping information)
How
long will it take to process and ship the order?
Usually 7 to 14 days from time of order until you receive the shipment.
Can
I have my order Express Shipped?
Yes, see our shipping information.
Can
you ship to a P.O. Box?
Sorry, UPS cannot deliver to P.O. Boxes.
I
am having difficulty adding my selections to the Paypal "Shopping
Cart". What can I do?
If the add to cart button doesn't work, the PayPal Shopping Cart
system may be incompatible with your Operating System. If you are
having difficulty adding your selections to the shopping cart, Please
go to printable Fax/Mail Order Form,
fill out your information and then Fax it to 1-480-946-2457.
Can I pay for my order with a check or money order?
Yes, just go to our printable Fax/Mail
Order Form, print it out with your information and mail
it to us with your check or money order.
Please
email us at: service@firstaid-supply.com
or call Toll-Free: 1-800-480-1277 with
any other questions you may have.
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